Refund policy

 

Returns & Refunds

At JentaNex LLC, your satisfaction is our priority. If something isn't right with your order, we're committed to making it right.

Eligible Refunds Refunds are available for items that were incorrectly sent or arrive damaged or defective.

Refund Window All refund requests must be submitted within 30 days of the original purchase date.

How to Request a Refund To initiate a refund, please contact us at [support@jentanex.com] with your order number and a brief description of the issue. Our team will review your request and respond promptly.

Policy Updates This Refund Policy is subject to change at any time without prior notice. For the most current version, please contact us directly at [support@jentanex.com].

Care Instructions To ensure the longevity of your gear, please follow the washing and care instructions included with your purchase.